Step 1 Download and Register
Begin by downloading the WeMo Scooter app and completing the member registration process. Ensure you successfully pass the driving license verification.
Step 2 Redeem Your Code
Tap on the "Account" icon located in the bottom right corner of the app. Select "Redeem code". Enter the provided serial number into the designated field. Tap "Redeem" to finalize the process.
Step 3 Start Your Ride
Once your serial number has been successfully redeemed, you are ready to rent a scooter. (The code will be activated instantly upon redemption. Please remember to input the code before you rent the scooter.)
Other Notes:
- Nationwide Validity and Flexibility: This plan can be used nationwide and allows for multiple rentals and returns within the validity period. Enjoy maximum flexibility for your travel plans without being restricted by rental time limits. The plan is applicable to valid WeMo Scooter members who have registered with WeMo Scooter.
- Immediate Activation and Charges: The plan is activated immediately upon redemption. If the usage exceeds the plan duration or free mileage limit (free mileage is subject to the plan details), additional charges will apply: NT$3 per minute and NT$3.5 per kilometer. The plan cannot be divided into multiple segments or customized with specific start and end times. Riding credits cannot be used to offset the purchase of this plan.
- Incompatibility with Hourly Rental Plans: This plan is not eligible for battery swap rewards.
- System Records: Rental and return times, as well as mileage, are based on system records. Users can check this information in their "History" records.
- Non-Refundable and Non-Modifiable: This plan cannot be canceled, modified, or refunded before the expiration date. However, exceptions may apply in cases where cancellation is required by law. In such cases, the general plan rate will be applied, and the riding fee will be deducted. A handling fee of NT$50 will be charged for refunds.
- Additional Plan Purchases: To purchase additional "package plans," you must wait until this plan expires. Purchases cannot be made while you have an existing reservation or rental.
- System Failure Compensation: In the event of system malfunctions caused by factors such as telecommunications carriers, credit card acquirers, network system hardware or software failures, or natural disasters, resulting in interruptions, failures, delays, data transmission or storage errors, and subsequent delays in rental or return services, the Company will uniformly compensate users with NT$50 in riding credits.
- Agreement to Terms: By purchasing this plan, you agree to the terms and conditions of this plan. Violations or any fraudulent or deceitful acts will result in the cancellation of your participation, and the Company reserves the right to claim compensation for any damages caused.
- Right to Modify: WeMo Scooter reserves the right to modify, terminate, or change the details of this plan.
WeMo Scooter is Asia's first smart electric scooter sharing service, offering a seamless and convenient way to get around. With our app, you can easily rent an electric scooter anytime, anywhere within our extensive service area. Experience the future of urban mobility with WeMo Scooter.